Trion is receiving flack from players after the ArcheAge community team decided to intervene and reverse an in-game scam incident. The company is being accused of favoritism, as the scam victim is a well known streamer — Therapist from Morpheus’ Regrade Stream — and the event happened during a charity livestream raising money for Doctors Without Borders.
The reason for intervention — according to Trion — is that while they do allow in-game scams as part of the gameplay, they do not allow players to impersonate other players in order to do it. In this case, the scammer created a character with a name similar to one used by one of Therapist’s guild mates. Therapist agreed to trade a large quantity of items to this character without realizing it was an impersonator. An official post on the matter notes that while this might be the first instance players have been made aware of — likely due to who is involved — other scam trades have been reversed in the past based on the non-impersonation rule.
Players, however, question Trion’s motives behind this intervention; believing that the company would not have gotten involved if the victim hadn’t been a big name streamer and someone who spends quite a bit of money in game. Others accuse them of being selective about which rules they enforce, noting that Therapist’s in-game name is actually a play on “The Rapist,” which is a breach of the rule banning names related to drugs, sex, alcohol, or criminal activity.
The full community post — along with player comments — can be read on the ArcheAge forums.