Twitch Announces Plans To Address "Off-Service Misconduct"

QuintLyn Bowers
By QuintLyn Bowers, News Editor April 7, 2021
Share:

Alright, this isn't really DIRECTLY free-to-play news, but since we all stream or watch streams, it is something that we feel a lot of you will find relevant. Video game (and other things) streaming service Twitch has been working on their Hateful Conduct and Harassment policy, not only taking more moves to enforce it, but also adding to it. Today, the company announced plans to expand how they deal with "off-service enforcement" which deals with the actions of users on social media and other venues that are not part of Twitch itself.

The new system breaks this into two categories. The first addresses harassment on Twitch that carries over into social media, email, and similar venues. The second addresses "serious offenses that pose a substantial safety risk to the Twitch community, even if these actions occur entirely off Twitch." The second category includes, but is not (permanently) limited to the following:

  • Deadly violence and violent extremism
  • Terrorist activities or recruiting
  • Explicit and/or credible threats of mass violence (i.e. threats against a group of people, event, or location where people would gather).
  • Leadership or membership in a known hate group
  • Carrying out or acting as an accomplice to non-consensual sexual activities and/or sexual assault
  • Sexual exploitation of children, such as child grooming and solicitation/distribution of underage sexual materials
  • Actions that would directly and explicitly compromise the physical safety of the Twitch community, such as threatening violence at a Twitch event
  • Explicit and/or credible threats against Twitch, including Twitch staff

At present, these items are where Twitch will focus their efforts, as investigating and acting on behavior not occurring on their site is a rather large undertaking. It is, however, not something they haven't done before on a smaller scale.

To expand their efforts, they've teamed up with a third-party organization that they describe as "an experienced investigations law firm". The organization specializes in this kind of activity and will give Twitch the ability to be more thorough in their investigations.

A new, dedicated email address has also been created specifically for users to report off-service issues. The info sent to OSIT@twitch.tv will be confidential and only shared with those participating in the investigation.

Full details on the new policy, as well as a FAQ are available on the Twitch blog.

Share:
Got a news tip? Contact us directly here!

In this article: Twitch.

About the Author

QuintLyn Bowers
QuintLyn Bowers, News Editor
QuintLyn is a long-time lover of all things video game related will happily talk about them to anyone that will listen. She began writing about games for various hobby sites a little over ten years ago and has taken on various roles in the games community.

Discussion (3)

REDACTED 1 year ago
So they're gonna fire Steph then?

Pasiutlige 1 year ago
I am not sure if any of you above read the list of misconduts, but you sure must be dense to justify any of those to be "your own damn business".

scott a grass 1 year ago
sorry..but its none of twitches business what others do while not using there service..this could end up badly for twitch.....or they could get sued for privacy violations....no big brother needed twtich


You May Enjoy

ESO’s High Isle Launch Has Finally Arrived On PlayStation and Xbox Consoles

ESO’s High Isle Launch Has Finally Arrived On PlayStation and Xbox Consoles

The time to explore the new zone and enjoy the latest ESO adventure is now.

By Aspen Pash - 1 week ago
Hearthstone’s Next Expansion Is Murder Mystery Party

Hearthstone’s Next Expansion Is Murder Mystery Party

Murloc Holmes and Watfin investigate the mystery of who killed Sire Denathrius at Castle Nathria.

By QuintLyn Bowers - 1 day ago
Overwatch 2 Does Away With Loot Boxes As Part Of The Free-To-Play Conversion

Overwatch 2 Does Away With Loot Boxes As Part Of The Free-To-Play Conversion

The game will have battle passes instead.

By QuintLyn Bowers - 1 week ago
Call Of Duty: Vanguard & Warzone Season 4: "Mercenaries Of Fortune" Is Now Live On All Available Platforms

Call Of Duty: Vanguard & Warzone Season 4: "Mercenaries Of Fortune" Is Now Live On All Available Platforms

Between Warzone's new battle royale map and the return of Zombies in Vanguard, there's quite a lot to play.

By Anthony Jones - 6 days ago
Square Enix Announces Closure Of Long-Running, But Barely-Known, MMORPG Fantasy Earth Zero

Square Enix Announces Closure Of Long-Running, But Barely-Known, MMORPG Fantasy Earth Zero

Players will still be able to spend some time on the game before the company brings the servers down.

By QuintLyn Bowers - 1 week ago
Dangerous Dinosaurs Dish Out Destruction In Dungeons & Dragons Online's Isle Of Dread, Now Delivered

Dangerous Dinosaurs Dish Out Destruction In Dungeons & Dragons Online's Isle Of Dread, Now Delivered

The Isle of Dread Expansion is now live.

By QuintLyn Bowers - 6 days ago
See More
Live Giveaways