Here’s How To File A Claim For Your Part Of That $245 Million Fortnite Settlement

The FTC is now notifying people that they may be eligible.

QuintLyn Bowers
By QuintLyn Bowers, News Editor Posted:

Fortnite FTC Refunds Process

It’s been about five months since the FTC finalized the order for Epic Games to pay Fortnite players back for all those unwanted charges. You may or may not remember that the battle roayle's company was ordered to pay out $245 million. Payments haven’t gone out yet. These things take time, but today, the FTC has finally announced how upwards of 37 million players can claim their share.

The organization will actually be notifying people by email who may be eligible to file a claim. Obviously, that email, should you receive it, will have all the information you’ll need. However, if you don’t receive an email and think you should have, you’ll need to check on it.

The easiest way to do this will be to go to the site the FTC has set up for processing. If you have additional questions, you can call the FTC at 1-833-915-0880 or email them at

There are three criteria for people to apply for a refund. Players will need to meet at least one of them, as well as be 18 (or a parent and guardian) to complete the form. The criteria are as follows:

  • Have been charged in-game currency for items you didn’t want between January 2017 and September 2022
  • Have a child who made charges to your credit card without your knowledge between January 2017 and November 2018
  • Have had your account locked between January 2017 and September 2022 after complaining to your credit card company about the wrong charges.

If you meet any of those you can apply on the site.

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In this article: Fortnite, Epic Games.

About the Author

QuintLyn Bowers
QuintLyn Bowers, News Editor

QuintLyn is a long-time lover of all things video game related will happily talk about them to anyone that will listen. She began writing about games for various gaming sites a little over ten years ago and has taken on various roles in the games community.

More Stories by QuintLyn Bowers

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