ArcheAge Producer Victoria “FireCait” posted a lengthy letter to the fans on the game’s forums today, most of which dealt with the less-than-stellar launch of Auroria to the game’s servers earlier this week.
As many players are aware, a bug caused many players to disconnect, thus hampering them in the land rush on the new continent, and there were a number of illegitimate third-party programs also scooping up land. While the second part is seemingly under control — there were “under 20 people” who claimed more land than was reasonable and Trion’s measures have seen that “the two biggest 3rd party programs were taken offline” — the other issue was impossible to detect before it went live.
Because of the game’s general complexity, Trion’s not able to roll back servers to make up for the bug that prevented people from claiming the land they wanted. FireCait offers profuse apologies for the error and insists that her team will do better in the future, and that a Public Test Server is a top priority.
Everyone’s got their “last straw,” and the Auroria disaster was probably that for a lot of players who were looking forward to the new area after the game’s rocky launch. Are you still sticking with ArcheAge?