Blizzard Apologizes For Hearthstone's Progression: "It's Clear We Missed The Mark"

Jason Winter
By Jason Winter, News Editor November 19, 2020
Share:

Blizzard has been getting blasted for the past week following the implementation of its new progression system for Hearthstone. Earlier this week, as the new expansion was going live, Community Manager Ben Lee -- who uses the appropriate handle Kerfuffle -- posted to the forums to try and mollify the angry crowd.

Lee apologized for the way the new system was implemented and communicated, saying that "it’s clear we missed the mark." He acknowledged that there was a lack of "details for how events will link into and support the rewards system," which has led to "incomplete projections." He also stated that rewards for the end of the track would be upgraded from six packs to 1,350 gold and promised to "listen to your feedback, and iterate as needed until we get it right."

Response to the post isn't great, which is easy to understand. While saying that Blizzard "didn't provide any details," the post then goes on to describe basically no details apart from the one packs-to-gold change. The post is being called a "band-aid" by many, and it's hard to argue with that. Granted, you couldn't expect a complete description of a new system just a few days after Version 1.0 was implemented -- and Lee is probably just the bearer of bad news, as all CMs eventually are -- but some kind of solid, and immediate, compensation probably should have been offered rather than a "we'll get to it later" message.

Share:
Got a news tip? Contact us directly here!

In this article: Blizzard, Hearthstone.

About the Author

Jason Winter
Jason Winter, News Editor
Jason Winter is a veteran gaming journalist, he brings a wide range of experience to MMOBomb, including two years with Beckett Media where he served as the editor of the leading gaming magazine Massive Online Gamer. He has also written professionally for several gaming websites.

Discussion (0)


You May Enjoy

The Forbidden Court Of The Floral Palace Hard Mode Unlocks In Swords Of Legends Online Today

The Forbidden Court Of The Floral Palace Hard Mode Unlocks In Swords Of Legends Online Today

It’s time to earn your level 120 gear.

By QuintLyn Bowers - 1 week ago
 Tilted Towers Returns To Fortnite In Version 19.10, And So Does The Grenade Launcher

Tilted Towers Returns To Fortnite In Version 19.10, And So Does The Grenade Launcher

There’s also a lot going on in Creative.

By QuintLyn Bowers - 1 week ago
High-tier Pan-Asian Cruisers Steam Into World Of Warships

High-tier Pan-Asian Cruisers Steam Into World Of Warships

Earn the Tier V-X ships, and other rewards, through weekly combat missions.

By Jason Winter - 1 week ago
Activision Subsidiary Raven Software Votes To Unionize As Executives Try To Calm Employees Following Sale

Activision Subsidiary Raven Software Votes To Unionize As Executives Try To Calm Employees Following Sale

Regarding layoffs, CEO Bobby Kotick said Microsoft is "committed to trying to retain as many of our people as possible."

By Jason Winter - 4 days ago
Yu-Gi-Oh! Master Duel Is Live, Offers Over 10,000 Cards Embodying "The History Of Yu-Gi-Oh!"

Yu-Gi-Oh! Master Duel Is Live, Offers Over 10,000 Cards Embodying "The History Of Yu-Gi-Oh!"

Solo mode teaches lore, while there are a variety of tournament modes.

By Jason Winter - 6 days ago
Scavengers Offers Players Free Mini-Battle Pass During “Season Interlude”

Scavengers Offers Players Free Mini-Battle Pass During “Season Interlude”

The pass includes 20% more Season Points for completing challenges.

By QuintLyn Bowers - 6 days ago
See More
Live Giveaways