If you’re not familiar with the Perfect World ZEN wallet used on their ARC platform here’s a bit of a recap. The wallet functions much like a…well wallet does. You use real money to buy ZEN (PWI’s cash shop currency), ZEN is stored in your account wallet, and you can use that ZEN to purchase items in any PWI game. Transfer a few ZEN from your wallet to the game you want to spend it in and you’re all set.

If you have ZEN in that wallet right now though you may want to pick a game to dump any remaining ZEN into right now. The wallet system is going away. Soon. When? Yeah, no one seems to know yet. Customers that have ZEN in their wallets right now have started to receive emails lately suggesting they move that ZEN to a specific game but haven’t exactly been provided with details that players want to know, like, you know, a deadline to do so or even why the system is going away

The forums have plenty of good questions about the upcoming change, but the most important is probably “What happens to my ZEN if I don’t pick a game to move it to in time? Do I simply lose currency I paid real money for?”

An exact answer hasn’t been given yet, but in a forum post from Sparkiesoft, it seems users won’t lose their money if they fail to move their ZEN, but they may have to deal with support to get the currency back after the wallet system goes away.


We’ll be sure to update you with any clarification that comes our way!

the author

Mike "Magicman" Byrne has been a part of the MMOBomb family for years and serves as the site's current Editor-in-Chief. His love for MMOs and gaming in general has led him to covering games for numerous websites including Gamebreaker TV and XIV Nation where he proudly displays his fanboy flag for FFXIV:ARR.

4 Readers Commented

Join discussion
  1. unmarked on October 17, 2014

    I remember when perfect world seemed cool, then they poorly released raiderz. took like what a year to drop a new class?

    then they dropped rusty hearts and made never winter boring to play.

  2. darkmatter on October 17, 2014

    Favorite and perfectworld? sorry those two things don’t go together.

    • Bic Boi on October 18, 2014

      My favorite thing to do is to stay far away from Perfect World. They go together afterall. (It’s not great..)

  3. hovsep56 on October 17, 2014

    atleast they are rdy to give refunds for the lost zen