With all the hacking, botting, and other nefarious activity that goes on, account security is all the rage in MMOs these days. Getting someone to link up an authenticator and enable two-factor authentication isn’t the easiest thing to do — not when there are dragons that need slaying — so a number of companies have taken to offering in-game rewards to entice players. Jagex is the latest to adopt this new trend, offering up a whole week’s worth of rewards for security-conscious RuneScape players.

RuneScape’s “Customer Support Week” runs until Oct. 9 and directs players to a new character, Count Check, who will give you an idea of how secure your account is, along with an XP bonus and a clue scroll you can decipher to acquire a pair of loot chests. The first chest can be opened by anyone, but you’ll need to enable a bank PIN and activate the Authenticator to gain access to the second. Having these security measures in place also grants you one additional Daily Treasure Hunter Key for each.

You can also speak to Count Check to play a support-themed version of The Drop which will grant you the title “The Knowledgeable” if you can answer all 12 questions correctly during the week, as well as an entry to win a goody bag. Finally, just having your bank PIN attached to your account enters you into a drawing to win 12 months of membership.

Overall, it’s a lot to offer, and it’s for a good reason. Head on over to the RuneScape Customer Support Week web page for more details.

Jason Winter is a veteran gaming journalist, he brings a wide range of experience to MMOBomb, including two years with Beckett Media where he served as the editor of the leading gaming magazine Massive Online Gamer. He has also written professionally for several gaming websites.


  1. I only use the 2 step account authenticator on the accounts I wanna make sure stay safe. On the accounts I don’t care about I don’t bother enabling the 2 step account authenticator. But I know a game releasing that is similar to runescape but its a horrible indie dev company who doesn’t know what a good game actually is but they got a good idea about playing the game on all devices in my opinion but the game is just pretty bad even for a closed beta. And I don’t think they even plan to have a 2 step authenticator like runescape or some of the good MMOs does so not worth it.

    • I don’t know if I made it clear but I wanna say I do care about the safety of my accounts but the ones I don’t care about is the ones I don’t use the 2 step authenticator and I do recommand using 2 step account authenticator on because it keeps you safe.

    • When I say I don’t care about my accounts I am mostly talking about my useless ones like alts. I mostly worry about my main accounts that I use and my only alt. But for the people who uses like 50+ alts or have like 10+ alts all I gotta say is good luck because I have no idea what to say on how to getting 2 step for so many accounts. Just 1 main account and maybe 1 alt for the MMO is all you need in my opinion.


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