UPDATE 5/30/2020 1:04 AM EST: The PSO2 team has added a post providing a few tips on some of the errors users encounter. The list is by no means comprehensive, but perhaps a look might help some of you. You can check out the new post here.

Phantasy Star Online 2‘s PC launch hasn’t gone all that well for everyone, with some people being completely unable to get into the game. Check out the Free to Play Cast this week for a look at our own issues! SEGA is working on the issue, and have apologized to players via social media. In a tweet posted last night the company noted that they’re “paying close attention” to player comments and are working with Microsoft to get things worked out.

In the meantime, the team who created pso2tweaker for the Japanese version announced on Twitter that they’ve come up with a solution for those trying to launch the game on PC in North America. They’ve found a way for players to patch and play the game without having to screw with permissions and other settings. Reportedly it works every time. The team has also confirmed that problems are caused by installing the game on a drive that Windows is not on. Those interested in trying their solutions can read more about them on Reddit.

QuintLyn is a long-time lover of all things video game related will happily talk about them to anyone that will listen. She began writing about games for various hobby sites a little over ten years ago and has taken on various roles in the games community. For the past five years she's been a writer at Gamebreaker TV.


  1. Yep, the game completely failed its launch. It really sucks that it was released on the Microsoft Store. I thought it’d be cool to try it out but overall the game itself is very old and probably not worth the time messing around the Microsoft Store just to get the game installed.

  2. I’m pretty sure you can suffer get the files and transfer the language parts to Japanese one & your all good. maybe. haven’t tried it yet.

  3. Meh, unless they release the game as a standalone, no MS Store, it won’t get fixed… in like EVER.

    All the problems are from the MS Store and that app and platform altogether is flawed to its core, there is no easy fix for it.

    • There is also the horrible fps drops in lobby that wasn’t as bad in JP client and I don’t think MS store is to blame for that one D:

      • Being able to play with lag is one thing, not being able to play at all, because:

        1. the store delets/corrupts the game files when you turn on your PC the next day
        2. gives you different errors trying to launch the game
        3. doesn’t give you the log in prompt (based on another UWP app) so you can’t log in into the game at all and play

        Is very different. Literally all the issues preventing people from accessing the game stem from Microsoft and their faulty software. Without it, PSO 2 will at least run fine and SEGA can then focus on fixing the issues on their side. So far I’m guessing 50% of the people that want to play PSO 2 can’t even get into the game thanks to Microsoft.

        If that ever gets fixed by releasing a standalone version of the game, then SEGA will see hell in terms of how many people want to play, that is if people still want to bother with the game after this massive debacle.


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