Jagex Acknowledges "Duty Of Care" With Regards To RuneScape MTs, Vows Changes
Jagex has come under fire this year for its microtransaction practices in RuneScape, even to the point of getting called out for them by the British government. Last week, we reported on an interview that laid out some details regarding not only the developer's content plans for 2020 but a little bit regarding its monetization practices going forward.
Also last week, several of the developers talked about those plans on a livestream that's since been uploaded to YouTube and embedded below. If you don't want to watch the whole hour-long talk, there's a handy summary on Reddit. The core issue is the "Duty of Care" that Jagex is trying to emphasize and make a reality for its players, split into three main parts: freedom of choice, a safe environment, and satisfying engagement.
Freedom of choice revolves around the player's ability to make healthy decisions regarding play time and money spent. Jagex plans to reach out to players who have spent an excessive amount of money. This will be implemented in a "trial of an automated system before Christmas."
A safe environment encapsulates many of the less-savory community aspects of online gaming that we're all aware of -- toxicity, harassment, threats, and so on -- as well as combatting gold-sellers and player-run games of chance.
Finally, satisfying engagement means making sure that rewards are in line with expectations, and that includes the "aim to take RNG almost completely away" from loot boxes. Treasure Hunt probabilities will be "visibly open," with all rewards being by choice. Jagex stated that it wants to be "clear about the mechanics of certain promotions."
It should be noted that the recent statements by the government are only a recommendation, not a legal requirement. However, even this level of public scrutiny seems to be having an effect and forcing Jagex to rethink how it does business. It would be nice if the company had done this totally on its own, rather than to avoid bad publicity, but we'll take what we can get.
About the Author
Jason Winter is a veteran gaming journalist, he brings a wide range of experience to MMOBomb, including two years with Beckett Media where he served as the editor of the leading gaming magazine Massive Online Gamer. He has also written professionally for several gaming websites.
You May Enjoy
Take On The Alien Menace (And Get Out Alive) In Rainbow Six Extraction, Out Today
Rainbow Six Siege also available on Game Pass.By Jason Winter - 2 days ago
Brave The Cold In Aura Kingdom's Valleys Of Ice Hearts Update
Level cap raise, two new zones. two new dungeons, and an Eidolon story dungeon.By Jason Winter - 1 week ago
Lost Ark Video Offers Look At Sailing, And No, It Isn't Just About Fast-Travel
It’s more than just a way to travel between continents.By QuintLyn Bowers - 3 days ago
Ghostface From Scream Is Coming To Among Us In The Game’s First Film Crossover, And It'll Be Free!
Okay, it’ll actually be you in a Ghostface skin, but you know you want it.By QuintLyn Bowers - 1 week ago
Become A "Superpowered Samurai" In "Tactical Hack And Slash Game" Samurai Zero
One of eight new members of Humble Bundle's Black Game Developer Fund.By Jason Winter - 1 week ago
Slowing New Rogue Releases, Rogue Company Announces “Project Saint” An Initiative Focusing On Quality Of Life Improvements
The initiative is intended to address many of the things players have been asking for.By QuintLyn Bowers - 1 week ago